ControlFlow
A business platform built on applied artificial intelligence (AAI)
for processes, data and operational knowledge.
Glifix SA ยท info@glifix.ch ยท 2026
The problem
ERPs store. Dashboards display.
ControlFlow acts.
Every business accumulates data: customers, orders, documents, transactions and communications. The challenge is not collecting it, but gaining an overall view and turning it into action.
More than another tool. ControlFlow brings data, processes and artificial intelligence together in a single controlled environment โ€” helping each user gain a personalised view of the information that actually matters to their role.
Why small businesses
It is not solved just because the price is right.
It is either solved or it is not.
A small or micro business cannot afford an oversized structure: few employees, each with several roles, and no room for dedicated functions. These are the problems this minimal structure creates โ€” regardless of how much solving them costs.
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No in-house IT staff
AI becomes the first level of support, always available without having to hire.
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Staff turnover is not a risk
Expertise stays embedded in the system, rather than in the head of someone who could leave at any time.
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No dedicated department
Marketing, business intelligence and data entry: one tool covers functions that elsewhere require separate roles.
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The owner's time is the scarce resource
AI handles repetitive, low-value tasks, freeing time for decisions only a person can make.
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Visibility into the numbers, without an analyst
AI connected to BI provides immediate answers without dedicated management accounting.
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Sensitive data stays within the perimeter
By staying within the controlled perimeter, the risk of exposing customer and supplier data to generic AI simply does not arise.
These problems are not solved "if the price is right" โ€” they are either solved or they are not. That is why it is worth building the solution before discussing what it will cost.
What is ControlFlow
More than an ERP with an added chatbot.
ControlFlow is a business platform that unifies ERP, Business Intelligence and Applied Artificial Intelligence in one operating system for the business โ€” without software licences, lock-in or data leaving your infrastructure. AI is the orchestration layer between people, data and processes.
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Interprets processes

Answers operational questions in natural language without requiring users to have technical skills.

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Reduces complexity

Data becomes more accessible and useful in everyday activities, supporting faster, better-informed decisions.

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Centralises knowledge

All operational business knowledge converges in one environment, avoiding fragmentation across different systems.

The paradigm shift
From craft to industry.
For IT delivery to small businesses, this transition is comparable to what industrialisation meant for manufacturing.
Today: a craft-based service

IT training and support depend on the person delivering them, the day they deliver them, how well they explain things and how much time they have. Results vary depending on who is providing the service.

With ControlFlow: an industrial standard

A consistent, reproducible standard that does not depend on who delivers the service that day โ€” even when the best technician is unavailable, the customer still receives reliable service.

It does not replace people's expertise. It frees them from explaining the same basics repeatedly, leaving them to do the work that truly requires their skills.
What ControlFlow does
Finds customers.
  1. Finds "good" addresses in the chosen sector
  2. Suggests opening a Telegram channel
  3. Proposes an introductory email โ€” including a WhatsApp QR code (to obtain the contact's number) and the Telegram channel โ€” and sends it (integrated mailserver)
Manages them.
  1. Receives responses from email and WhatsApp and qualifies them automatically: hot, warm, cold or no response
  2. Displays them on a management page, sorted by priority, with a prepared response for each โ€” editable or deferrable
  3. Responds on the original channel (with email as fallback) and prepares the Telegram message in parallel
Presents and sells.
  1. Automatically generates and updates product web presentations without manual intervention
  2. Answers presales questions and creates an order from a customer's written or spoken request
  3. Updates order and shipment status on request, without checking manually
Campaign, product presentation and order completion are one cycle โ€” rather than three separate stages.
Using these tools
AAIApplied Artificial Intelligence โ€” it does more than answer: it manages ยท CRMCustomer Relationship Management โ€” managing customer relationships ยท ERPEnterprise Resource Planning โ€” planning business resources ยท BIBusiness Intelligence โ€” business data analysis and reporting ยท WhatsAppIntegrated WhatsApp module (does not require WhatsApp Business) ยท TelegramIntegrated Telegram channel module ยท AppPWAPWA - Progressive Web App - Applications built with web pages that behave like installable apps
Other features
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Business AI chat
PWA interface with an integrated AI chatbot. Operational answers in natural language.
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Local & secure AI
AI models with access only to internal data. No information leaves the system.
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Multichannel communication
Autonomous email, Telegram and WhatsApp integrated into the platform.
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Automated marketing
Prospect scraping, AI email campaigns and qualified leads directly in CRM.
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BI included
Dashboards and real-time KPI analysis without separate premium modules.
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Quick setup on a VM
Up and running quickly, with minimal manual work for the customer.
The architecture
With ERPEnterprise Resource Planning โ€” planning business resources-BIBusiness Intelligence โ€” business data analysis and reporting (Odoo-Superset) you manage them.
๐Ÿ”ต ERP โ€” Business management

CRM, sales, orders, inventory

CRM, sales, orders, inventory, logistics, sales and purchasing cycles โ€” all in one configurable system.

๐Ÿ“Š Business Intelligence โ€” Data and decisions

Real-time KPI

Business dashboards, AI-generated queries, KPI analysis and operational performance in real time.

Why included BI is a unique advantage
Dashboards in minutes
Business managers create reports without writing code โ€” KPI, sales performance, order trends and customer analysis. Many ERPs sell business intelligence as a separate premium module: ControlFlow includes it by default, without limits.
The heart of the system
Applied AI: what it does in practice.
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Voice chat

The user speaks and AI answers aloud โ€” no client-side installation, works in the browser.

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Vision AI

Upload an image or screenshot and AI analyses it, responding in natural language.

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Operational queries

The user asks in natural language, AI queries the data and presents the answer.

Suggested actions, never imposed. AI proposes the next action โ€” an offer, a reorder or a follow-up โ€” but the user always approves.
Automatic demos and multilingual presentations
ControlFlow presents your products.
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Always up-to-date demos

Generates WEB slideshow presentation pages from a Markdown file (text with notes).

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Always up-to-date translations

Translates WEB presentation pages with a single click (text with notes).

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Multilingual narrator

Every presentation is automatically translated into 11 languages, with narration for every slide โ€” without manual intervention.

Technology
Open source, no constraints.
ControlFlow is built on open source technologies: no licence costs!

ControlFlow is the foundation. It works on its own for any business that wants to unify AAIApplied Artificial Intelligence โ€” it does more than answer: it manages ยท CRMCustomer Relationship Management โ€” managing customer relationships ยท ERPEnterprise Resource Planning โ€” planning business resources ยท BIBusiness Intelligence โ€” business data analysis and reporting ยท WhatsAppIntegrated WhatsApp module (does not require WhatsApp Business) ยท TelegramIntegrated Telegram channel module ยท AppPWAPWA - Progressive Web App - Applications built with web pages that behave like installable apps and communication. By adding two optional modules โ€” Hyperledger Fabric blockchain and a modular PWA for end users โ€” ControlFlow becomes the engine of a TALO variant (TALO4You: ask for information specific to your sector).
๐Ÿ”— The technology platform
Talo for shops
The first contact, your way.
Talo is the PWA your customer encounters first โ€” the gateway to your shop before they even walk in. But you know better than anyone what would make it truly useful for you.
We do not start with a predetermined list of functions. Loyalty and cashback? Reservations? Quick orders for collection in store? Notifications about new arrivals or promotions when the customer is nearby? These are possibilities โ€” you know the right answer, as the people who experience the shop every day.
This slide starts a conversation; it is not a closed list.
Talo for businesses
The same principle, applied to B2B.
For a business whose customers are other businesses, first contact has different requirements from a retail shop โ€” but the underlying principle of simple, direct access remains the same.
Here too, we do not assume we already know what is needed. Quick access to the status of an order or supply? A direct channel for enquiries and support? Always up-to-date documents and quotations? These are questions to explore with the people managing that relationship, rather than functions already decided.
This slide starts a conversation; it is not a closed list.
Website and E-commerce
From your business to the web.
Website โ€” 4 basic pages

An essential online presence: four pages to present your business, services and contact details. Easily editable through the AI multilingual Website Builder.

E-commerce

An online shop to present your catalogue, collect orders and connect sales to business processes.

Website content and shop configuration are agreed according to your business's needs.
The proposal

Your business deserves
intelligence that measures up.

ControlFlow is not a product that extracts value from the customer โ€” it is a platform that enables businesses to grow operationally. Open source, modular and scalable. Others build their business on software. We help businesses do business.

The goal towards which all this converges: every employee in the customer company has their own AI assistant handling the tedious, repetitive part of the job โ€” leaving the person the decision-making and creative work that only a human can do well.

info@glifix.ch glifix.ch 2026
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